My mother, Katherine, is elderly. A stroke left her with mental and physical limitations.  She recently visited an exclusive clothing store in Palo Alto.  Although store employees recognized that she was confused, they initiated a number of shopping expenditures.  On some occasions they drove her to the store; on other occasions they sent suggested purchases to her home, letting her believe the clothes were gifts.  Within four months, store employees had charged $23,000 to my mother's credit card. Thanks to SVCLS, a legal aid lawyer obtained a judgment against the store for fraud and unfair business practices.  Our family returned all the clothing and my mother's charge accounts were cleared. ~ Katherine's daughter